Customer Service Promise

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Brampton Library is here to meet customer needs. Anticipating and satisfying those needs is the cornerstone of our existence and the measure of our success.

Our Customer Promise is:

  • to place you first
  • to acknowledge your needs
  • to provide you with solutions
  • to be accountable to you 

Customer Centred Service Values

  • Customers
  • Staff
  • Quality Service
  • Community Development
  • Its Place in the Community

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